Shirleigh Consulting Management strives to ensure clients are satisfied with the consulting services we provide. This Refund Policy explains the circumstances under which refunds may be considered for our services.
Because our consulting services are tailored and time-based, fees for work already performed — including research, meetings, analysis, and deliverables — are generally non-refundable. Refund requests for undelivered work will be evaluated according to the terms of the individual client agreement.
Deposits or retainers paid to secure an engagement are generally non-refundable once work has begun, unless otherwise specified in your signed service agreement.
If you need to cancel a scheduled consultation, workshop, or session, please notify us as far in advance as possible. Cancellations made with reasonable notice prior to the scheduled service may be eligible for a full or partial refund at our discretion.
To request a refund, contact us with your name, organization, the details of your engagement, and the reason for your request. We will review your request and respond within a reasonable timeframe.
We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised effective date.
If you have questions about this Refund Policy, contact us at info@shirleighconsulting.com or call +1 479-430-1705.